Delivery Information

 
   
 
FAQ's & Information
 
 
 

United Kingdom & Channel Islands Postal Charges

FREE delivery on all UK mainland orders over £50 (excludes Special Delivery).

Order Value
UK Delivery Charge
(3-5 working days)
UK Special Delivery
(Weekdays by 1pm)
UK Special Delivery
(Weekdays by 9.30am)
UK Special Delivery
(Saturday by 1pm)
UK Special Delivery
(Saturday by 9.30am)
£0.01-£50.00
£3.95
£11.45
£31.45
£16.45
£33.95
Over £50
FREE
£7.50
£27.50
£12.50
£30.00

Orders will normally be processed and dispatched by Royal Mail signed for post on the same working day as received (excluding weekends) unless any items are out of stock, in which case you will be notified as long as you have supplied us with your correct contact information.

If your order is very urgent we recommend the use of Royal Mail Guaranteed Insured Special Delivery Service within the UK. Next day Special Delivery 6 Days a week is available within the UK as an additional service option (Channel Islands 48hrs), the cost of this Next Day Special delivery service is an additional cost of *£7.50 for delivery Mon- Friday, and *£12.50 for Saturday delivery, which you can choose at the checkout stage.

Next day delivery

Orders received before 2:00pm Monday – Friday using Special Delivery we will endeavour to dispatch on the same working day. Orders received Fridays before 2.00pm using Saturday Special Delivery we will endeavour to dispatch on the same working day.

Note * Special Delivery service fee is non-refundable in the event of any items being returned.

Europe & the rest of world Postal Charges

*NOTE Liquid goods are not shipped outside the UK

Europe
£12.00

Rest of the world
£18.00

Delivery Guide Times

Standard & Recorded Delivery

Generally you should receive your order within 3-5 working days of being placed unless notified otherwise. If your order is more than 10 days late please contact our Customer services team on 01945 587584 or use our enquiry form.
Important: Please provide full details of your order placed including your order number.

Special Delivery & UPS Courier Delivery

This applies to orders received before 2PM Monday – Friday. Generally you should receive your order on the next working day if it has been received by us before 2.00pm the day before (Excluding Sundays) . If your order is more than 2 days late please contact our Customer services team on 01945 587584 or use our enquiry form.

International delivery

International delivery times vary please see the country list below. If your order is more than 10 days late please contact our Customer services team using our enquiry form.
Important: please remember to include your order number.

  • Republic of Ireland - approximately 3-5 working days.
  • Cyprus, France, Germany, Italy, Spain, Sweden - approximately 5-6 working days
  • United States - approximately 8-10 working days
  • Australia, New Zealand - approximately 12-15 working days

 

 
   
Contact Us
Visit our wig department www.wigs4u.co.uk
 
Telephone : 01945 587584
Fax: 01945 464444